Privacy Policy

Last Updated: January 1, 2026 | Effective Date: January 1, 2026

Majestic Health ("we", "us", "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out our contact or consultation forms
Subscribe to our newsletter
Communicate with us via email, phone, or WhatsApp
Book a consultation or procedure
Create an account on our website

This information may include:

Name, email address, phone number, and mailing address
Medical history and health information relevant to your treatment
Photographs and images for medical consultation purposes
Payment and billing information
Travel and accommodation preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

IP address and geographic location
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring website or source

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our medical tourism services
To communicate with you about your enquiry or booking
To match you with appropriate medical professionals
To arrange travel, accommodation, and transfers
To send you relevant information and updates about your treatment
To send marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

3. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area (EEA) and UK, we process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you
Legal Obligation: Processing is necessary to comply with the law
Legitimate Interests: Processing is necessary for our legitimate business interests

4. Sharing Your Information

We may share your information with:

Partner Hospitals and Surgeons: To facilitate your medical treatment
Accommodation Providers: To arrange your hotel stay
Transfer Companies: To arrange airport and clinic transfers
Payment Processors: To process your payments securely
Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. International Data Transfers

Your information may be transferred to and processed in Türkiye and other countries where our partners operate. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments
Staff training on data protection

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing
Portability: Request transfer of your data to another service
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at support@majesticaesthetica.com.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Medical records are retained in accordance with applicable healthcare regulations.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Majestic Health
Data Protection Officer
Email: support@majesticaesthetica.com
Phone: +90 538 265 6238
Address: Levent Mahallesi, Büyükdere Caddesi No: 185, Şişli, Istanbul 34394, Türkiye